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This applies to Brightman Credit Solutions Software Only.
For purchased licenses you are entitled to a 14 day full refund should you decide to return your license before activating it. A refund is only available if the program has not been activated. The software has a free Demo version, to test system compatibility, that does not expire. We encourage you to thoroughly preview the program using the demo software and trial period prior to using your purchased activation code. Once a license is activated, a refund is no longer available. All activations and attempts to activate are recorded and time stamped on the licensing servers.
Purchased by Non-Recurring Payments (Single or One Time Payment)
If your payment was made through our www.brightmanfinancialsolutions.com website, or your payment was made directly to Brightman Financial Solutions, Inc. (of NJ), then you are entitled to a full refund within the first 14 days if the license has not been activated. Any request for a refund must be made in writing with in the first 14 days and you must have acknowledgement of our receipt of your refund request. Please install the Software and use it in DEMO mode before activating to ensure PC compatibility. If you do experience technical issues, we will have a technician assist you either over the phone or through remote connection. If the license has been activated, a refund can only occur if the technician determines the problem is unable to be fixed. This refund for non-functionality must still be requested in writing within the first 14 days and you must have acknowledgement of our receipt of your refund request. No refunds will be given after 14 days from the time of purchase regardless of the circumstances/situation. |